FAQ
Cleaning questions, answered
Prices, trust, products and areas. Something missing? Just ask.
Prices and booking
How much does a cleaner cost per hour in Romiley?
Propatidy charges £22 an hour for weekly or fortnightly cleaning (2-hour minimum) and £25 an hour for one-off cleans (3-hour minimum). All products and equipment are included and there is no travel charge in our area.
How much is an end of tenancy clean?
From £150 for a studio, £195 for a 1-bed, £235 for a 2-bed, £320 for a 3-bed and £400 for a 4-bed. The oven clean is included.
How much is a deep clean of a 3-bed house?
From £270. A 2-bed is from £210 and a 1-bed from £160. We confirm a fixed price before booking.
Do you have any offers?
Yes: £20 off your first regular clean, the oven included with every end of tenancy clean, 15% off oven or carpet cleaning added to a bigger clean, and £15 off each for you and a friend you refer.
How do I pay?
By bank transfer after each clean, or monthly for regular customers. There is no deposit for regular cleaning.
What are your opening hours?
Monday to Friday, 08:00 to 17:30. Messages and quote requests are answered within one working day.
Trust and safety
Are your cleaners DBS-checked and insured?
Yes. Everyone who cleans for Propatidy is DBS-checked, and we hold £1m public liability insurance.
What if I am not happy with the clean?
Tell us within 48 hours and we come back and re-clean the area free of charge. That is our satisfaction guarantee.
Do I need to be in when you clean?
No. Many customers give us a key or key-safe code. Keys are kept securely and returned whenever you ask. Everyone who cleans your home is DBS-checked.
How experienced are you?
Anne has over 15 years' cleaning experience and personally oversees every clean.
Products and what we do
Do you bring your own cleaning products?
Yes. We bring all products and equipment, eco-friendly as standard. If you prefer us to use your own products, just leave them out.
What does a regular clean include?
Kitchen, bathrooms, dusting, hoovering and mopping, beds and bins, tailored to a checklist we agree with you. Ironing and inside the fridge can be added.
Do you clean ovens and carpets?
Yes. Single ovens from £60; carpets from £35 a room with a £70 minimum.
Do you clean offices?
We focus on homes at the moment. Ask us about small home offices and holiday lets.
Areas
Which areas do you cover?
We are based in Romiley and clean homes in Romiley, Bredbury, Woodley, Marple Bridge, Hazel Grove, Offerton, plus nearby parts of Stockport. Not sure if you are covered? Send your postcode.
Do you charge for travel?
No. There is no call-out or travel charge anywhere in our service area.